Privacy Policy

Onyx Planning is committed to protecting your privacy and handling personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Onyx Planning is a UK-based urban planning consultancy. For the purposes of data protection law, we act as the data controller in relation to personal data collected through this website and in the course of providing professional services.

Information We May Collect

We may collect personal data in the following ways:

• Information you provide when contacting us (such as name, email address, telephone number, company details and enquiry content)
• Professional and project-related information necessary to provide planning consultancy services
• Technical data collected automatically through cookies and analytics tools (such as IP address, browser type, device information and pages visited)

How We Use Personal Data

We process personal data to:

• Respond to enquiries and communicate with clients
• Provide urban planning and related consultancy services
• Prepare and submit planning applications and supporting documentation
• Improve the performance, functionality and content of our website
• Comply with legal and regulatory obligations
• Protect our legitimate business interests

Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

• Performance of a contract
• Compliance with a legal obligation
• Legitimate interests
• Consent (where required, including for certain cookies)
• Public interest where processing relates to statutory planning functions

Cookies and Analytics

Our website uses cookies, including analytics and, where applicable, marketing cookies.

Analytics cookies help us understand how visitors use our website so we can improve its performance and usability. Marketing cookies may be used to deliver relevant content or measure the effectiveness of communications.

Where required by law, non-essential cookies are only placed with your consent. You can manage or withdraw your consent through your browser settings or cookie preferences.

Data Sharing

We may share relevant personal data where necessary with:

• Local Planning Authorities and statutory consultees
• Professional consultants and advisers
• Website analytics and marketing service providers
• IT and hosting providers supporting our operations

We do not sell personal data.

Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including to meet contractual, legal, regulatory, and professional indemnity requirements.

Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request erasure where applicable
• Restrict or object to processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact us at contactus@onyxplanning.com.

Last updated: February 2026